What is Exness? Is Exness really reputable?

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Written By Caesar

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Exness has long become a familiar destination for investors, providing a variety of products from Forex, cryptocurrency to commodities. However, whether they are rookies just entering the market or experienced players, many people are concerned with the question: “Is Exness reputable or not?” To decode this concern, TraderForex will provide a comprehensive picture, providing detailed and objective information, helping you have a clear view before making an investment decision.

What is Exness?

Exness is one of the world’s leading Forex exchanges, making a strong mark on the financial market. Founded in 2008 by a team of experienced experts in the fields of trading and technology, Exness is constantly expanding its scale and improving service quality.

Exness is headquartered in the Czech Republic, and has built a strong system with four affiliated companies: Exness (SC) Ltd, Exness B.V, Exness (VG) Ltd, Exness ZA (PTY) Ltd and Tadenex Limited. Along with that, Exness also possesses many proud achievements, affirming its solid position in the global financial sector.

Prestige and experience

By 2025, Exness has had more than 15 years of operation, an impressive milestone that not every exchange can achieve. Maintaining a solid position at the top of the international market for a long time is the clearest proof of the reputation and influence of this platform.

Operating license

To expand into the world and operate legally in many countries, Exness not only complies with strict standards but also must be licensed by reputable financial authorities. Currently, the group and its subsidiaries under Exness all receive recognition and strict supervision from the world’s leading financial institutions such as FSA, CBCS, BVI FSC, Mauritius FSC, FSCA, CySEC,…

Independent audit

Always putting transparency first, Exness constantly strengthens investor confidence by publishing periodic financial reports, ensuring clarity in all activities. These reports conducted by Deloitte (the four major global reputation auditors) confirm the platform’s reputation.

Not stopping there, Exness also actively cooperates with many other independent auditing companies, depending on each geographical area and regulation, to ensure that financial standards always reach the most stringent level. This is a clear demonstration of Exness’s commitment to maintaining an open, trustworthy trading environment for all investors in the world.

Achievements achieved

According to the financial report published on Exness’s official blog, by the end of 2022, the platform has reached impressive milestones, affirming its position as the world’s leading broker:

  • Nearly 2 million registrations from traders globally, testament to the strong trust Exness receives.
  • More than 2.822 trillion USD in total trading volume in just January 2023, a huge number, reflecting the outstanding liquidity and excitement of the exchange.
  • More than 414,502 active investors in just the first month of 2023, showing the platform’s continuous development.
  • The first broker to achieve a monthly trading volume exceeding the threshold of 1 – 2 trillion USD, affirming its pioneering position in the financial industry.

A prestigious financial magazine in New Zealand honored Exness with a series of prestigious awards:

  • Best Trading Executions 
  • Best Order Management 
  • Best Mini Broker 

In addition, Exness is also recognized with a series of prestigious awards at international financial events:

  • Best Customer Support 
  • Premium Loyalty Program Award  
  • Most Innovative Broker  
  • Most People-Centric Broker 
  • Global Broker of the Year

Security of Exness

In the financial sector, security and reliability are always the key factors determining the success of an exchange. In particular, with a global-scale platform like Exness, ensuring the safety of customer data and financial transactions is a top priority. Join TraderForex to learn about the security and reputation of Exness below.

Exness was once attacked

If you are wondering whether the Exness platform has ever been the target of cyber attacks, the answer is “Yes”. But what’s more important is how Exness handled this situation. Around April 2016, the exchange faced a series of DDoS attacks that caused system disruption, affecting trading terminals and the official website. This incident caused investors’ experience to be interrupted for a short time.

However, with an elite technical team and advanced security system, Exness responded quickly, completely fixing the problem in just 24 hours. In particular, what makes customers feel secure is that no personal data is leaked, funds and assets are absolutely protected. This further affirms Exness’s strong commitment to putting investors’ interests and safety first.

Security upgrade

First, Exness has applied standard security methods such as Google Authenticator, SMS and email authentication codes. After the incident occurred, Exness has made efforts to continuously improve its defense system with advanced measures.

One of Exness’s special initiatives is the “bug hunting – receiving rewards” contest, where the group invites white hat hackers around the world to participate in finding vulnerabilities in Exness Global Limited’s website, service and application systems. With prizes up to tens of thousands of dollars, these contests not only help the platform improve security, but also demonstrate transparency and a strong commitment to protecting customers.

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Insurance policy

Exness is currently an official member of the Financial Commission, a prestigious international organization specializing in resolving disputes in the financial sector. This means that every Exness customer is protected by a fair, transparent and effective complaint resolution system.

In case of a dispute, the Finance Committee will act as an intermediary to resolve it objectively and quickly, ensuring that both parties receive a reasonable and satisfactory decision. Furthermore, the organization also established a compensation fund funded through a deduction of 10% of monthly membership dues. In particular, the maximum insurance each customer can receive is up to €20,000.

Confidence rating

Exness has affirmed its position in the global financial market, receiving objective reviews from reputable websites specializing in ranking exchanges. Here are the scores Exness achieved on some of the top review platforms:

  • Forex-Ratings: 3/5
  • 55Brokers: 5/5
  • FXEmpire: 4.4/5
  • SAShares: 4.7/5
  • TopBrokers: 3.9/5
  • ForexBrokers.co: 9.1/10
  • WikiFX: 9/10.

Outstanding features of Exness

Throughout its operation, Exness has continuously improved and optimized its services to bring the best trading experience to customers. So what makes Exness the top choice of millions of investors worldwide?  

Big leverage

One of Exness’s merits in the hearts of investors is its extremely attractive leverage. This platform offers leverage up to 1:unlimited, providing the opportunity to amplify profits for those who love the “play big – win big” trading style.

However, the leverage level is not fixed for all assets but will vary depending on the product type and margin amount. As the deposit amount increases, the leverage ratio will gradually decrease to ensure optimal risk control.

You can refer to the leverage level for each asset type as follows:

  • Cryptocurrencies: 1:400 for popular pairs such as BTC/USD, ETH/USD, LTC/USD, BCH/USD, BTC/KRW, BTC/JPY. 1:20 for other altcoins like BNB/USD, DOT/USD, SOL/USD, UNI/USD, ADA/USD, LINK/USD,…
  • Stock: Fixed at 1:20.
  • Energy (USOIL, UKOIL, XNGUSD): Fixed at 1:20.
  • Index: Fixed at 1:100.

High liquidity

Exness has strong liquidity through impressive numbers. In the first month of 2023 alone, the platform recorded more than 414,502 active users, with a total transaction volume touching 2.822 trillion USD. In particular, in the fourth quarter of 2022, the amount withdrawn reached 1.134 billion USD, reflecting outstanding transparency and financial processing speed.

Information provision platform

Exness also built an official portal, which updates the hottest news about the financial markets and shares a treasure trove of valuable knowledge for both newbies and seasoned traders. Thanks to that, users do not need to spend too much time searching for reliable news sources but can still hone their knowledge and grasp market trends quickly.

Simple interface

Exness’s interface is designed in a minimalist style, providing an intuitive and user-friendly experience. With the main color tone white – black, the foundation creates a professional feel but is not dry. In particular, the scientific arrangement and limited overlapping features help even new users easily operate, without getting confused or overloaded with information.

Exness also supports Vietnamese interface and a professional consulting team, ready to answer questions in Vietnamese. Thanks to that, users in Vietnam can completely feel secure in trading with dedicated and easily accessible support.

Multi payment methods

Thanks to its advanced automated payment system, Exness offers super fast withdrawal speeds, with transactions processed in just a few seconds, even on weekends. The exchange also diversifies payment methods, helping traders easily deposit and withdraw in the most convenient way. Options include Internet Banking, cryptocurrency (TRC20, ERC20), Visa/Mastercard, e-wallet (Neteller, Skrill,…), bank transfer, Wire Transfer.

Comprehensive price history

Exness gives customers access to a complete historical archive of price data. With just a few simple steps, you can visit https://www.exness.com/tick-history/, select the trading instrument and desired time period, then download the ZIP file containing historical buy/sell price data. This helps traders easily analyze the market, build strategies and make accurate decisions based on real data.

Free VPS hosting

Exness provides free VPS hosting for customers with fast and stable order matching speed. With continuous, uninterrupted internet coverage, the VPS system protects trading from unexpected problems, ensuring a smooth and reliable experience in all market conditions.

Exness trading products

Although not a broker offering the largest number of assets on the market, Exness still ensures a diverse and popular trading portfolio, meeting the needs of many investors:

Foreign exchange (Forex)

More than 100 currency pairs including major, minor and exotic pairs. One of the outstanding advantages is extremely low spreads, from only 0.3 pips for standard accounts and 0 pips for professional accounts. This helps optimize transaction costs and increase profits for investors.

Share

Exness offers about 100 of the most popular stocks on the market, including “giants” such as Amazon (AMZN), Tesla (TSLA), Verizon, Visa, PepsiCo, etc. Although this portfolio is not as rich as some other brokers, it is still enough to meet the needs of trading stocks with high liquidity, of interest to many investors.

Goods  

Exness mainly focuses on some highly liquid commodities such as gold, silver, and crude oil. However, products such as wheat, coffee or natural gas are not available. If you are looking for a platform that specializes in commodity trading, Exness may not be the ideal choice.

Cryptocurrency

Exness offers the most prominent coins such as Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Ripple (XRP) and some other altcoins. Although it does not have a broad portfolio like a cryptocurrency exchange, Exness still meets the needs of those who want to trade popular digital assets.

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Index

Exness’s index portfolio is quite limited, with about 10 indices. However, the most popular indices are still present, including FTSE 100, S&P 500, Dow Jones Industrial Average. This gives traders the flexibility to participate in the global stock market.

Account on Exness

Currently, Exness offers 5 types of trading accounts divided into two main groups to meet the diverse needs of investors.

Comparison table of standard and professional accounts:

Criteria Standard accountProfessional account
Minimum deposit10 – 15$200$
SpreadFrom 0.3 pipFrom 0.0 pip
CommissionNo Yes
Maximum leverage1 : Unlimited1 : Unlimited
Minimum lot0,010,01
Maximum lot200200
Margin level60%30%
Stop Out0%0%
Maximum number of orders1000Unlimited

Standard account

Standard Pro 
FeatureIntegrated on platforms, no commission, low spread Integrated on platforms, no commission, low spread
Leverage available1:Unlimited1:Unlimited
Minimum deposit Depends on the payment systemDepends on the payment system
Commission NoNo
ProductsStocks, indices, metals, energies, forex, cryptocurrencyForeign exchange, metals
Minimum number of lots0.01 Lot  0.01 Lot  
Maximum number of lots200 (7:00 – 20:59 GMT+0), 20 (21:00 – 6:59 GMT+0) 200 
Spread From 0,3 From 0,3 
Demo accountYesYes  
SwapYes  Yes  
Price protectionYes  Yes  
Swing Trading Yes  Yes  
Copy TradingYes  Yes  
US citizens allowedNo  No 

Professional account

Raw Spread Zero Pro 
FeatureNo spread, low commissionNo spread, low commissionLow spread, no commission
Leverage available1:Unlimited 1:Unlimited1:Unlimited
Minimum deposit 500 USD 500 USD 500 USD 
Commission Up to $3.50/lotUp to $0.2/lotNo  
ProductsStocks, indices, metals, energies, forex, cryptocurrencyStocks, indices, metals, energies, forex, cryptocurrencyStocks, indices, metals, energies, forex, cryptocurrency
Minimum number of lots0.01 Lot  0.01 Lot  0.01 Lot
Maximum number of lots200 (7:00 – 20:59 GMT+0)20 (21:00 – 6:59 GMT+0) 200 (7:00 – 20:59 GMT+0)20 (21:00 – 6:59 GMT+0) 200 (7:00 – 20:59 GMT+0)20 (21:00 – 6:59 GMT+0) 
Spread From 0,0 From 0,0 From 0,1 
Demo accountYes  Yes  Yes 
SwapYes  Yes  Yes  
Price protectionYes  Yes  Yes  
Swing Trading Yes  Yes  Yes  
Copy TradingYes  Yes  Yes  
US citizens allowedNo  No No 

Exness trading platform

Exness not only stands out with its competitive conditions but also scores points thanks to its rich trading platform system. From traditional software like MetaTrader 4 (MT4) and MetaTrader 5 (MT5) to proprietary platforms like WebTerminal, Exness Terminal, Exness Trade App, all are optimized for a smooth experience. In addition, Exness also supports MT Mobile, allowing flexible trading on phones, Social Trading allows copying strategies from professional investors.

MetaTrader: MT4 and MT5

Exness brings investors professional experience with two of the world’s most popular trading platforms: MetaTrader 4 (MT4) and MetaTrader 5 (MT5). Whether you are a newbie or an experienced professional, Exness has you covered with versions for PC, mobile phones and web browsers.

MetaTrader 4 (MT4)MetaTrader 5 (MT5)
Trading tools200+ công cụ200+ công cụ
Technical indicators50 chỉ báo tích hợp38 chỉ báo tích hợp 
Analytical toolsHạn chế22 công cụ phân tích nâng cao
Chart type3 loại (thanh, nến Nhật, đường)3 loại (thanh, nến Nhật, đường)
Time frame9 khung 21 khung 
Pending order type6 loại (Buy Stop, Sell Stop, Buy Limit, Sell Limit, Take Profit, Stop Loss)8 loại (Thêm Buy Stop Limit, Sell Stop Limit)
Maximum leverage1:∞ (Vô cực)1:2000
SpreadTừ 0.0 pipTừ 0.0 pip
ProductsChỉ số, cổ phiếu, forex, kim loại, năng lượng, tiền điện tửChỉ số, cổ phiếu, forex, kim loại, năng lượng, tiền điện tử
Account typeStandard, Standard Cent, Pro, Raw Spread, ZeroStandard, Standard Cent, Pro, Raw Spread, Zero
Order matching speedFastFaster than MT4
Automated trading(EA)SupportSupport (better upgrades)
Copy TradingSupportAdvanced support
Community & supportWidely available, easy to useMore modern but less popular than MT4
Account compatibilityLog in to MT4 onlyLog in to MT5 only
WebTerminalSupportSupport

WebTerminal

WebTerminal is an online trading platform developed by MetaQuotes, allowing investors to access and use MT4 and MT5 right on the web browser. With WebTerminal, you can trade anytime, anywhere, without downloading software to your device, ensuring maximum flexibility across all browsers and operating systems.

Exness Terminal

Exness Terminal is an exclusive trading platform developed by Exness, not dependent on third parties like WebTerminal. With an intuitive interface, Exness Terminal provides all the necessary features such as watchlists, one-click trading, and powerful charting system. In particular, this platform uses TradingView’s charts, providing a professional trading experience with 50 technical analysis drawing tools, 100 indicators to determine market trends, 9 time frames, 7 chart types.

Exness Trade App

As the mobile app version of Exness Terminal, Exness Trade App is designed specifically for frequent traders. The application has a friendly, easy-to-use interface and fully integrates necessary features from fund management, market news analysis, to quick trading and order management. With Exness Trade App, you can trade anytime, anywhere right on your mobile phone, ensuring you don’t miss any investment opportunities.

MT Mobile

MT Mobile allows you to trade on MT4 and MT5 at any time with just your mobile phone. The application provides a flexible trading experience, helping investors monitor the market and manage orders easily.

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Social Trading

Exness Social Trading is the ideal platform for traders without much knowledge and experience. This platform supports copy trade, allowing orders to be copied from experienced “sharks”, helping to increase your chances of winning and optimize your investment strategy.

How to open an Exness account

Register an account

One of the challenges when joining Exness is the somewhat complicated account registration process. However, don’t worry, TraderForex will help you simplify everything with detailed instructions on 7 steps to create an Exness account in just a few minutes.

  • Step 1: Visit the Exness homepage, click the “register” button in the top right corner of the screen.
  • Step 2: Fill in all required information, then click “continue registration” to move to the next step.
  • Step 3: Check your email inbox, receive the activation code from Exness, enter the code and click “confirm” to complete the authentication step.
  • Step 4: In the “general information” section, provide all necessary personal information as required by the system.
  • Step 5: Choose your account security method (phone number or email). Next, create a secret security code of 6-10 characters.
  • Step 6: Complete identity verification by providing personal information as requested, ensuring maximum account protection.
  • Step 7: Choose the appropriate trading platform and open an account according to detailed instructions from Exness.

KYC verification

To ensure account safety and unlock all deposit and withdrawal features, you need to complete the identity verification process (KYC):

  • Step 1: After successfully registering an account, the system will automatically transfer you to the “my account” page. Here, click “become a real trader” to start the verification process.
  • Step 2: Select “send me code” to receive a confirmation code via email. Enter the authentication code in the request box, then click “continue” to proceed with verification via phone number.
  • Step 3: Enter your personal phone number, select “send me code”, then enter the 6-digit confirmation code sent to your phone, then press “continue”.
  • Step 4: Fill in all personal information as required by the system, then select “continue” and click “complete verification”.
  • Step 5: Answer a few questions related to trading activities, then click “continue”.
  • Step 6: In the document verification step, you need to provide the required information: Country name, verification documents, upload images of valid documents according to instructions.

After completing the above steps, the system will process the information you provide. Verification takes only 3 to 7 minutes, but in some cases can take up to 24 hours. While waiting for approval, you can still deposit up to 2,000 USD, make transactions and withdraw profits.

Exness deposit and withdrawal regulations

Exness offers traders a flexible payment system that allows for convenient deposits and withdrawals. However, to ensure smooth transactions, you need to comply with some important regulations from the exchange.

Note when depositing money:

  • The trading account needs to be fully verified before making a deposit.
  • The first deposit amount must meet or exceed the minimum limit according to the regulations of each account type.
  • Please carefully check the information when entering account numbers and personal data to avoid unfortunate errors.
  • Deposit transactions can be made at any time, 24/7, providing maximum flexibility for investors.

Note when withdrawing money:

  • You can withdraw funds at any time, as long as the available balance in your account allows.
  • Funds can only be withdrawn via the same payment method used to deposit.
  • If you have used multiple payment methods, the amount withdrawn from each method must be proportional to the amount deposited.

Comparison table of deposit and withdrawal methods on Exness:

Payment methodMinimum depositSpeedMinimum withdrawal amountSpeed
Bitcoin 10 USD Up to 3 days10 USD Up to 3 days
Bank card– – 10 USD Up to 10 days
Bank card10 USD Up to 5 days– – 
Online banking – – 4 USD Up to 7 days
Online banking 10 USD Up to 7 days– – 
Skrill 10 USD Within 5 hours10 USD  Up to 2 days
Neteller 10 USD Up to 3 days4 USD Up to 5 days
Perfect Money $50 Up to 5 days2 USD Up to 3 days
USD Coin (USDC ERC20) 10 USD Up to 3 days100 USD  Up to 3 days
Tether (USDT ERC20) 10 USD  Up to 3 days100 USD  Up to 3 days
Wire Transfer 10 USD 000 Up to 3 days– – 
Webmoney – – 1 USD Within 8 hours
Mybux 10 USD  Up to 2 days10 USD  Up to 7 days
Ozow 10 USD  Up to 5 days– – 
SnapScan 10 USD  Up to 5 days– – 

Exness Customer Service

Exness provides dedicated and professional customer support, not only for existing traders but also for potential investors. To meet the diverse needs of customers, Exness offers 4 main support channels: Help Center, Live Chat, Email and Phone.

Help Center  

The Exness Help Center is home to frequently asked questions (FAQs) related to the company, accounts, products and trading. Here, you can easily find solutions to every problem, from payment systems, trading terminals to VPS services. The friendly interface helps users quickly look up necessary information conveniently and effectively.

Chat online 

The live chat service at Exness is integrated right on the website, allowing customers to access support quickly and conveniently. When asking a question, you will receive initial assistance from an intelligent virtual assistant, helping to orient the topic to suit your needs. If the problem is not resolved, the system will automatically connect you with a professional consultant. 

Support via Email 

Customers can contact Exness via [email protected] for support. While response times can be up to 24 hours, the support team strives to provide the most detailed, accurate, and complete answers to each request.

Phone support 

If you need direct support, Exness has offices located in the UK, Cyprus, Seychelles, South Africa, Curacao and the British Virgin Islands. Depending on geographical location, the website will automatically display the appropriate phone number in the “contact us” section.

FAQ

Does Exness have any disadvantages?

While Exness is highly regarded for its transparency, execution speed, and liquidity, no platform is perfect. Here are some points to consider when trading at Exness:

Complicated account registration 

Some traders think that registering an account at Exness is more complicated and time-consuming than other exchanges. However, meticulousness in the identity verification (KYC) process is the factor that helps improve the level of security, ensuring the safety of accounts and transaction systems. This step is essential to protect customer assets and prevent risks related to financial fraud.

Possibility of account being locked 

There are cases where accounts are locked when customers make large transactions, such as depositing or withdrawing 1 million USD in just one day. This can make the system suspicious of money laundering and trigger strict security checks. However, if this is truly a legitimate amount of money, do not hesitate to contact Exness for support in verifying and quickly reopening your account.

Slippage increases when there is important news

Although Exness is known for its stable spreads, at times of strong market fluctuations due to important news, slippage can still occur. This is a common reality of all trading exchanges in the world. When the market moves quickly, prices can change even in the extremely short time between the placed order and the matched order.

How does Exness make money?

In the world of financial trading, Exness profits mainly from the difference in buying and selling prices (spread). This means that every time you make a transaction, you will have to pay a hidden fee through the difference between these two prices.

  • When buying, you will have to pay the Ask price (selling price of the exchange).
  • When selling, you will receive the Bid price (buying price of the exchange).

The difference between these two prices is the spread, Exness’s main source of revenue.

What is the difference between real and demo Exness accounts?

The core difference between these two account types is the nature of the transaction amount:

  • Real account: Trade with real money, profits and risks have real value.
  • Demo account: Trade with virtual money, which has no real value, but simulates market conditions like a real account.

Because the market conditions between the two accounts are similar, the demo account becomes the ideal tool to test trading strategies without the risk of losing money. However, it should be noted that demo accounts are not available for the Standard Cent account type.

Which countries cannot trade Exness?

Exness does not accept citizens and residents of certain countries and territories due to legal regulations and requirements from regulatory agencies in that area. According to Exness policy, citizens are defined based on the nationality shown on their passport, while residents are people who live and have an address in a specific country. Therefore, Exness does not provide services to citizens and residents of the United States, American Samoa, Baker Island, Guam, Howland Island, Kingman Reef, etc.

Are there any incentives for trading at Exness?

Unlike some other brokers, Exness does not offer sign-up bonus programs, level-based rewards or reward points systems. In addition, Exness also does not apply price difference discount policies for loyal customers.

However, in some cases, Exness may implement bonus credit programs for clients, allowing use in trading. These offers may be limited by region, account type, or certain conditions.  

Besides, bonus credits also come with some specific terms. The credit compensation mechanism is calculated based on the amount of credits or bonuses lost due to losing trades. In addition, the customer’s account cannot maintain a credit or bonus balance if the compensation exceeds the credit amount calculated after deducting the net deposit. Upon activation, the client will receive a credit or bonus at 10% on his trading account.

Conclusion

Above is all the important information about the Exness TraderForex platform that has been filtered to send to you. Hopefully through this article, you have an overview of Exness, thereby making a wise decision when choosing a trading platform. Always be a wise investor, prioritize reputation and safety in all financial decisions.

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